Voice, Teams & Mobile — Done Properly.

Bulb Tech is a UK-based managed voice specialist — Microsoft Teams Direct Routing, Contact Centre as a Service, Compliance Recording, and BrightMobile. Built on AudioCodes infrastructure. Supported by people who know the stack.

Microsoft Teams

Direct Routing on your own AudioCodes SBC infrastructure — voice delivered the right way.

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Contact Centre

CCaaS that works the way your agents do — inbound, outbound, omnichannel, no hardware.

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Compliance Recording

MiFID II-native recording at the SBC layer. No gaps, no bolt-ons, full audit trail.

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BrightMobile

Your business DDI on an eSIM. Teams DR on mobile, with full compliance recording.

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Why Bulb Tech?

We Own the Infrastructure

AudioCodes SBCs owned and managed by us. No middlemen, no finger-pointing when something goes wrong.

One Support Chain

Voice, mobile, contact centre, recording — all on one invoice, all supported by us end-to-end.

25 Years in Voice

Not a reseller who discovered UCaaS last year. We’ve been in voice since before it was called that.

AudioCodes Certified Partner

Bulb Tech is a certified AudioCodes partner — and not just in name. We hold several firsts: we were among the world’s first and the UK’s first partners to achieve specific AudioCodes accreditations, recognising the depth of our technical expertise across their full product set.

Recognised internationally as a Rising Star by AudioCodes for our work with their product range, and named Partner of the Year 2026 across UK and EMEA — our partnership with AudioCodes reflects the investment we make in staying ahead of the technology, so our clients don’t have to.

World's First
Interaction Insights
Accredited Partner

Interaction Insights

Interaction Insights
UK's First
VOCA Contact Centre
Accredited Partner

VOCA

VOCA
Partner of the Year 2026
UK & EMEA  ·  Rising Star Recognition (International)

AudioCodes Live Platform

Live Platform

Microsoft Teams Direct Routing

We own the SBC infrastructure. That means you get a Direct Routing service that doesn’t rely on a third-party carrier sitting between you and Microsoft. Your calls route through AudioCodes hardware that we manage — giving you better call quality, faster fault resolution, and real accountability.

  • Owned AudioCodes SBC estate — not resold
  • Number porting handled end-to-end
  • UK-based support with direct escalation
  • Compliance Recording available at SBC layer
Teams Direct Routing

Contact Centre as a Service

A full CCaaS platform — inbound queues, outbound dialling, omnichannel, wallboards, and reporting — with no hardware, no on-premise infrastructure, and one Bulb Tech support number for everything. Designed for contact centres that need to move fast.

  • Inbound ACD, IVR, skills-based routing
  • Outbound predictive and preview dialling
  • Webchat, email, and social channel integration
  • Real-time wallboards and supervisor tools
Contact Centre

BrightMobile — Teams DR on Mobile

Your business number on your mobile — via eSIM, not an app. BrightMobile provisions your Teams Direct Routing DDI directly onto a physical SIM profile. Full call quality, full recording compliance, same-day activation.

  • Business DDI on eSIM — no app, no VoIP
  • MiFID II recording captured at SBC layer
  • Works on iOS and Android dual-SIM devices
  • Remote provisioning — same-day activation
BrightMobile
UCAAS

The Bright-er side of business life!

BrightUC is our fully managed hosted phone system — flexible enough for one site or one hundred, with all the features of a large enterprise PBX at a fraction of the cost.

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Ready to Talk?

We don’t do lengthy sales processes. Tell us what you’re trying to solve and we’ll tell you honestly whether we can help.

Let's Talk